Wednesday, April 11

Uber redesigned its driver app with input from actual drivers

New prominence for ‘quests,’ ‘badges,’ and other gamified elements

By Andrew J. Hawkins@andyjayhawk Apr 10, 2018, 1:00pm EDT

Uber drivers want a lot of things, but most just want to get paid as quickly and easily as possible. With that in mind, Uber announced the latest effort in its never-ending quest to repair its tarnished relations with drivers: a redesigned driver app. The app is noticeably less cluttered with a better method of tracking overall earnings and workarounds that solve for connectivity issues. But it also gives more prominence to features that some consider psychological inducements to influence when, where, and how long drivers work. Read more

Wednesday, April 11

Uber redesigned its driver app with input from actual drivers

New prominence for ‘quests,’ ‘badges,’ and other gamified elements

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